Years of experience in office renting business
area managed (m²)
Automated invoicing and collection
TotalObserver enables automation of invoicing and collection of rent, service charge and other revenues. Uploaded bank statements are processed automatically, which further enables real-time monitoring of debts and issuing of debt warnings to tenants. Employees get an efficient tool for work, and owners get transparency of the process.
Software enables budgeting and tracking of spending. Establishment of the payment approval system and monitoring of spending, increases efficiency in use of the asset and has a positive impact on business profitability.
Business in the palm of your hand
Through a set of industry standard reports, the software enables real time business monitoring. Occupancy report, Rent-roll, Tenant list, Debts aging, etc. are just some of the reports available for monitoring the performance. All reports are generated in real time and represent the current business status and predictions.
The number 1 leasing management software in Southeast Europe
Establish a work process, focus process participants, define and automate their activities, and optimize team size. TotalObserver is the No. 1 asset management software in Southeast Europe.
TotalObserver has a wide range of features that make your business run smoothly.
Contracts are the starting point for invoicing automation. TotalObserver enables entering critical data like dates, invoicing intervals, price changes, rent-free periods, discounts, indexes, guarantees, deposits, etc.
TotalObserver automates invoicing using the data stored in contracts and allows recharging of costs in batch. All the documents are easily accessible and traceable, can be sent to clients by email or printed in a batch.
Collection tracking and bank statement allocation
Automatic processing of bank statements enables easy and fast allocation of payments to debts and expenses. For each payment the date of payment and exchange rate used in allocation are tracked and all data can be viewed in reports in real time, which offers insight into debt state and structure.
Based on the debts which have exceeded their deadlines, the software automatically generates debt reminders and warnings, which are further printed or sent to the tenants electronically. TotalObserver automates the warning process and helps shorten the collection period.
Asset inventory is the central place where the topology of the objects is entered and maintained: floors, spaces, equipment, installations, etc. The quantity of area (square footage) from the asset inventory is used for invoicing and this is also the place where it is possible to follow the rental history.
Budget is the basis for income and cost planning. The software allows easy planning of revenue and expenditure side in the upcoming period, sorted by different categories. The system further automatically monitors the realization on the basis of issued invoices and entered costs and automatically calculates the deviation from the planned.
Properly and regularly maintained asset has a longer lifespan and brings the highest income. TotalObserver puts on disposal a range of tools and strategies for entering assets within an object, organizing internal and external maintenance by creating a maintenance plan, receiving corrective requests, and distributing work orders.
Price list and indexation
A price list is a place where the dynamics of the price changes the years ahead can be defined and the complete history of price changes from the beginning of the contract is kept. The price list is linked to the index and based on it, the software further applies the percentage of the index, calculates and generates the appropriate debts.
Integrated document management is a place to leave scanned or generated documents, logically linked to contracts, projects, assets, equipment, etc. Finding the required document and sharing it with team members or tenants is quick and easy, with full privilege control.
Multi-currency work involves contracts in one currency and documents and payments in another currency. Continuous conversion and equalization of values by different currencies are automated in TotalObserver: the software pulls the exchange rate of the selected bank and adjusts all amounts according to a predefined scheme.
Group printing and sending
Printing financial documents is a demanding job. In addition to the ability to deliver documents electronically, via email, TotalObserver also allows group processing (control and printing) of all documents in a fast and secure way. It saves information whether the document was printed or sent, which speeds up this job many times over, while reducing the space for error.
Let nothing be forgotten! TotalObserver informs the user about significant events through various forms of notifications and thus focuses him on his activities. Whether it is a warranty expiration, payment deadline overdue or contract expiration, the software will remind you on time that some action is needed!
Reception for visitor tracking
TotalObserver enables the establishment of reception with information about tenants within the object and their employees. When a visitor arrives, his personal data is entered, a visitor’s card is issued to him, the host he is visiting is selected (the employee from the tenant’s company), and the visit time is tracked.
Tracking the spending of financial resources is of great importance, because it has a direct impact on profitability. TotalObserver allows you to enter costs, approve their payments and track actual payments. Expenses are categorized, linked to assets, expense contracts or work orders, and allocated to budget items.
Reports in TotalObserver provide a detailed analysis of operational and strategic business indicators. For operatives, the reports provide a real-time state of events in detail or in summary. They provide managers with a set of tools necessary for the decision-making and strategic positioning of the company.